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Success Story

End-to-End Digital Transformation In Indonesia

Untapped Growth Potential

The Opportunity​

Innovate is the first quad-play service provider in Indonesia to offer broadband, TV, telephony and Over The Top (OTT) content. It owned its own Fibre To The Home (FTTH) last mile network in the Greater Jakarta and Surabaya regions.

With a booming Indonesia middle class and the country’s broadband penetration well below 10%, Innovate was eager to improve its operations and expand its business.

Challenges

Solutions

Results

Elevated Innovate from #5 to #3 operator in Indonesia by market share.

Achieved positive EBITDA

Unlocked value of FTTH infrastructure by opening it to third parties

Improved capital efficiency with efficient use of third party FTTH networks as alternative to self-build

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Increase in subscribers
0 %
Increase in APRU
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Increase in sales
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Improvement in churn

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